There are a number of things you can try if you are having trouble loading, viewing, or submitting exercises. Please try the following options:
- Clear your internet history and reload the web page. This guide will walk you through it.
- Make sure you are using an updated version of one of these browsers: Chrome, Firefox, or Safari. We no longer support Internet Explorer or Edge.
- Check your Internet connection. We recommend that you have a reasonably fast connection to the internet. Any broadband connection, like DSL or cable, should be sufficient.
- If you are using a proxy service or an ad blocker, such as Ghostery, Ad Block, or Ad Block, please allowlist the following sites:
If you are working from a school or work computer, a firewall could be preventing you from accessing our learning environment. In this case, do check in with your IT department.