Fix a Problem

Contact Support

• Contacting Customer Support and Hours of Availability

Troubleshooting

• Disconnecting Learning Environment on Loops
• Timeout Error After Submitting An Exercise
• Code Troubleshooting
• If you receive a 1015 error
• Compatible Browsers
• Reset Progress on a Course, Path, or Exercise

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Report a Bug

• Report a Bug or Typo
• Codecademy's Policy on Reporting Security Vulnerabilities