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Using Codecademy
Getting Started
Our Product
- Can I access Codecademy courses offline?
- Is Codecademy's platform supported on Mobile devices?
- Does Codecademy offer certificates of completion for completing their courses?
- Can I navigate Codecademy courses with keyboard shortcuts?
- What is a streak and how is it calculated?
- What spoken languages are Codecademy courses taught in?
About Codecademy the Company
- How can I stay up to date on Codecademy Product & Language releases?
- What is Codecademy's policy on reporting security vulnerabilities?
- How can I reporting inappropriate content or safety concerns?
- Does Codecademy offer resources to help students or teachers learn to code?
- Can Codecademy's platform be used by children?
- Does Codecademy sponsor events?
How to Give Feedback
My Account
Manage Your Profile
- How can I change the language that this site is displayed in?
- Can I merge two accounts together?
- How do I delete my account?
- How do I change my email address?
- How do I change my user name?
- How do I change my profile picture?
Codecademy Pro Billing Questions
- Why am I being charged every month?
- Why has my Pro subscription expired?
- How do I cancel my Pro subscription?
- I was charged incorrectly for Pro. How can I fix that?
- I paid for Pro but I can't access the premium content. What can I do?
- Can I switch credit cards or change payment methods after signing up for Pro?
Notification Settings
Password Issues
Privacy
What is Codecademy Pro?
What will I learn in Codecademy Pro?
- What will I learn in Codecademy Pro?
- What makes Pro different from your free courses?
- What is the difference between Codecademy Pro and a programming bootcamp?
- What will the Full Stack path teach me?
- What will the Front End path teach me?
- What is Back End programming?
My Customized Learning Path
Advisors
Projects and Quizes
Payment Questions
- What is the cancellation policy for Pro users?
- What happens if I cancel my Pro account? Do I lose my progress?
- Does Codecademy offer individual or group discounts for Pro?
- When will I be charged for Pro?
- How does Codecademy handle international payments (outside the US)?
- Can I purchase multiple Pro accounts at once?
Fix a Problem
Troubleshooting
- Why can I not access the Codecademy Learning Environment?
- Why is my browser freezing when I submit an exercise?
- How can I reset my progress on a lesson or exercise?
- I don't understand why my code isn't working, what can I do?
- Why can't I see the chat button to talk to Pro advisors?
- My keyboard does not allow me to type a character used in a Codecademy lesson what should I do?