If you are encountering issues with your Codecademy Go app, we will often recommend resetting your cache on the app. Please see below for instructions for different types of phones.
Android phone:
- Navigate to your Settings
- Select Applications (may also be under Apps & Notifications)
- Locate the Codecademy Go app
- You may need to select See All if the app has not been opened recently
- Select Storage & Cache
- Select Clear cache
You can also reset the cache through Storage if you prefer. Please see how to do so here.
iPhone:
- Navigate to your Settings
- Select General
- Select iPhone Storage
- Scroll down and locate the Codecademy Go app
- Select Offload App
- This will uninstall your app and clear the cache. You will need to re-download the app to try again.