If you pause your monthly subscription, you will retain access to your subscription until your next billing date, when your pause goes into effect. Your subscription will automatically resume after your pause elapses.
To pause:
- Sign into your account
- Go to Account Settings
- Navigate to the Payment and plan tab
- Select Pause My Subscription
- You can choose to pause for 1, 2, or 3 months at a time.
You will receive an account pause confirmation email once completed. For more information regarding pause, please see our collection of help center articles.
Note: Pause is only available for monthly subscriptions. You cannot pause if you have an annual subscription. For more information on who pause is available for, please see here.