How can I contact the Pro Advisors?

If you have a Codecademy Pro account, you'll be able to chat with an advisor by clicking on the circular "chat" icon in the bottom right of your screen:

Advisors are available from 8:00 AM EST to 12:00 AM EST every day.

 If you're not able to see this icon, it may be caused by an ad blocker, such as Ghostery, Ad Block, or Ad Block Plus.  If that is the case, please follow the below steps.

  • Go into your ad blocker setting and whitelist the following sites:
    • https://www.codecademy.com
    • external-production.codecademy.com
    • cdn-production.codecademy.com
    • terminal.com
    • herokuapp.com
    • fonts.gstatic.com
    • cdn.mxpnl.com
    • js-agent.newrelic.com
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