Codecademy Pro Advisors are available to Pro users while taking an exercise, lesson, or quiz. Advisors are available from 8a - midnight EST, and are there to review and help you debug code, explain tricky concepts and difficult exercises, and recommend what to learn next!
You can contact an advisor by clicking on the circular "chat" icon in the bottom right of your screen.
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For customer support, payment, and other account questions you can get help by submitting a ticket on our ticket submission page.